FAQ'S | Nanny's Laundry

How do I get started with laundry service near me?

etting up your laundry service is easy! Create your account on our website, select a laundry pickup time and place your first laundry order online or via our Nanny's Laundry app!
How does your pick up laundry service work?

Our pick up laundry service is simple: schedule a pickup online or by phone, leave your laundry outside your door, and our team will take care of the rest.
Detergent Options for Nanny's Laundry Pickup and Delivery

Detergent Options for Nanny's Laundry Pickup and Delivery When placing your order, you can select from the following detergent options: 1. Premium Brands Tide Oxi Clean 2. Hypoallergenic (Unscented/Sensitive Skin) All Free Clear (a premium hypoallergenic brand) 3.Provide Your Own Detergent You may supply your own detergent during pickup. It will be used exclusively for your laundry, and any leftover detergent will be returned with your order. Choose the option that best fits your preferences and needs!
what happens if I have special instruction one week?

Simple. Just log in to your account and update your Laundry Preferences adding a note in the “Laundry Instructions” or “Folding Instructions” field. We check your personal laundry profile for any changes every time they process your laundry.
Where is laundry left for pickup/drop-off?

We recommend that your pickup/drop-off location be protected from the elements if possible. Most customers have us leave their laundry on a front or back porch. We also use common sense and watch the weather. If bad is coming, we’ll contact you and make alternate plans.
In which areas do you offer laundry pick up service?

We provide pick up laundry service in
What is the turnaround time for pick up laundry service?

You can expect your laundry to be returned the very next day after we pick it up depending on size of of orders. Please Note that laundry greater than 100 lbs require a 2-day delivery
Can I schedule recurring pick ups for laundry service?

Yes, we offer recurring pick up schedules to ensure your laundry needs are consistently met.
What are your hours of operation?

We are open 8:00am to 8:00pm all 7 days of the week
How are payments processed?

Payments are processed securely through our app. We accept all major credit/debit cards.
Do you offer discounts?

Yes! First time customers will receive 10% off their first order.
Is there a minimum charge?

The minimum order is 30lbs for wash and fold. There is a minimum charge of $30.00
Do you wash, dry and fold bedding?

Yes, We do!
Can I get my clothes air dried?

Yes, Clothing Requiring Air Drying may need a 2 day turnaround so clothes will not be return damp.

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